Smart Shoper Hub strives to ensure your complete satisfaction with every purchase. If you are not satisfied with your order, we are happy to assist you with returns within the guidelines below.

Eligibility for Returns

• You may return most items within 10 days of receiving your order.
• Products must be returned in their original condition, unused, and in the original packaging.
• Certain items, such as opened electronics or personal care products, may not be eligible for returns. Please review the product page for specific return restrictions.

Return Process

• To initiate a return, please contact our customer service team with your order number and the reason for the return.
• We will provide instructions on how to return the item.
• Once we receive the returned product and confirm it meets our return policy, we will issue a refund to the original payment method or offer a replacement, depending on your preference.

Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged or defective. We recommend using a trackable shipping service to ensure the safe return of your product.
• Please allow up to 7 business days for your return to be processed after we receive it.

Exchanges
If you would like to exchange an item for a different size or model, please contact customer service. We will guide you through the exchange process and help you select the right product.