We understand that sometimes you may change your mind after placing an order. If you need to cancel your order, we ask that you do so as soon as possible to avoid unnecessary delays.
Order Cancellation
- If you wish to cancel an order, please contact us within 24 hours of placing it. We will do our best to accommodate your request.
- If the order has not yet been processed or shipped, we will proceed with the cancellation and issue a full refund.
- Orders that have already been processed or shipped cannot be canceled, but you may return the item according to our return policy.
Special Cases
- If an item is out of stock or cannot be fulfilled, we will notify you immediately and offer a full refund or an alternative product.
- Certain customized or special order items may not be eligible for cancellation. Please refer to the product page for specific details.
Refunds
Once an order cancellation is confirmed, we will issue a refund to your original payment method. Please allow 5-7 business days for the refund to be processed and reflected in your account.
These policies are designed to ensure a smooth and secure shopping experience for all our customers. If you have any questions or concerns, feel free to contact us at any time.